Frequently Asked Questions
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Frequently Asked Questions
General
Is SevenFX a broker? No, absolutely not. We are a financial education platform. We do not offer brokerage services, manage client funds, or provide financial advice. Our sole purpose is to provide high-quality educational content and tools.
Is your content considered financial advice? No. All content provided on our platform is for educational and informational purposes only. Trading involves significant risk, and you should always consult with a qualified financial advisor before making any investment decisions.
Is this platform suitable for complete beginners? Yes! Our course is designed from the ground up to take you from the absolute basics of Forex (Module 1) to more advanced concepts in a structured, easy-to-understand way.
Course & Tools
How long will it take me to complete the course? The course is self-paced, so you can learn at a speed that suits you. The time it takes will depend on your individual learning style and the amount of time you can dedicate each week.
Do I get lifetime access to the course content? Yes, if you purchase the “Lifetime Plan,” you get permanent access to all current and future course modules and tools. For the “Founder’s Plan,” you have access for as long as your monthly subscription is active.
Are the interactive tools available on the free plan? Some of our basic tools may be available, but the full suite of interactive games and advanced calculators is reserved for our paying members.
Subscriptions & Billing
What payment methods do you accept? We accept all major credit and debit cards through our secure payment processor, Stripe.
Can I cancel my monthly subscription at any time? Yes, you can cancel your “Founder’s Plan” subscription at any time through the “Manage Subscription” section on your profile page. Your access will continue until the end of your current billing period.
Do you offer refunds? Due to the digital nature of our content, we do not offer refunds. You can cancel your monthly subscription at any time to avoid future charges.