Privacy Policy

Last Updated: June 24, 2025

1. Introduction

Welcome to SevenFX. This Privacy Policy outlines how SevenFX ("we," "us," or "our") collects, uses, processes, discloses, and protects the personal data of our users ("you") in connection with your use of our website (sevenfx.co.uk), educational courses, and all related services (collectively, the "Services").

We are committed to protecting your privacy and handling your data in an open and transparent manner. This policy has been prepared in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

For the purposes of the UK GDPR, the data controller is:

SevenFX

Email for privacy inquiries: info@sevenfx.co.uk

Website: sevenfx.co.uk

3. Information We Collect

We collect personal data to provide and improve our Services. The types of data we collect are as follows:

3.1. Data You Provide Directly

Account Information: When you create an account, we collect your full name, email address, and password.
Payment Information: When you subscribe to our Services, our third-party payment processor (e.g., Stripe) collects your payment card information. We do not store your full payment card details but receive confirmation of payment, subscription details, and your billing information (such as name and billing address).
Communications Data: When you contact us for support or other inquiries, we collect your name, email address, and the content of your messages.

3.2. Data We Collect Automatically

Usage Data: We collect information about your interactions with our Services, such as courses viewed, lesson progress, time spent on pages, and features you use.
Device and Log Data: We automatically log information from your device and browser, including your IP address, device type, operating system, browser type, access times, and pages viewed.
Cookies and Tracking Technologies: We use cookies and similar technologies to operate our Services, analyse usage, and enhance your experience. For more details, please see our Cookie Policy (Section 10).

3.3. Data Related to our Referral Programme

To manage our multi-level referral programme, we process data that links you to your referrer and links users you refer to your account. This is necessary to track referrals and manage commission payouts accurately.

4. How We Use Your Personal Data & Our Legal Basis

We only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Purpose of Processing	Type of Data Used	Legal Basis for Processing (under UK GDPR)
To Provide and Manage our Services (e.g., account creation, processing subscriptions, providing access to course content and Telegram groups)	Account Info, Payment Info, Usage Data	Performance of a contract with you.
To Process Payments (via our third-party processors)	Payment Information	Performance of a contract with you.
To Manage the Referral Programme (e.g., tracking referrals, calculating commission)	Account Info, Referral Data	Performance of a contract with you and our legitimate interest in promoting our Services.
To Communicate with You (e.g., responding to inquiries, sending essential service updates)	Account Info, Communications Data	Performance of a contract and our legitimate interest in providing effective user support.
For Marketing & Promotional Communications (e.g., newsletters, special offers)	Account Info (Name, Email)	Your explicit consent. You can withdraw consent at any time by unsubscribing.
For Research, Development & Improvement (e.g., analysing usage patterns, improving content, fixing bugs)	Anonymised/Aggregated Usage Data, Device Data	Our legitimate interest in improving, developing, and securing our Services.
To Comply with Legal Obligations (e.g., tax, accounting, or law enforcement requests)	All relevant data as required	Compliance with a legal obligation.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your data with the following categories of third parties:

Service Providers: We engage third-party companies to perform services on our behalf, such as payment processing (e.g., Stripe), cloud hosting, data analytics, and email delivery. These providers are contractually bound to protect your data and only use it for the purposes we specify.
Telegram Integration: To grant you access to our private Telegram groups, we may need to use your account information to verify your subscription status and facilitate access.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal data.
Legal Requirements: We may disclose your data if required by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of our users or the public.

6. International Data Transfers

Your personal data may be processed in countries outside of the United Kingdom (UK). Where we transfer your data to a country that is not deemed to provide an adequate level of data protection by the UK authorities, we will implement appropriate safeguards. These safeguards typically include using specific contracts approved by the UK Information Commissioner's Office, known as Standard Contractual Clauses (SCCs), which give personal data the same protection it has in the UK.

7. Data Security

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. This includes measures such as data encryption and access controls. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

8. Data Retention

We will only retain your personal data for as long as is necessary to fulfil the purposes for which we collected it, including for satisfying any legal, accounting, or reporting requirements.

Generally, your account data is retained for as long as your account is active. Upon account deletion, some data may be retained in an anonymised form for analytical purposes or for a longer period if required to comply with our legal obligations (e.g., financial records must be kept for 6 years).

9. Your Data Protection Rights

Under the UK GDPR, you have the following rights:

The right to be informed: To receive clear, transparent information about how we use your personal data.
The right of access: To request a copy of the personal data we hold about you.
The right to rectification: To request the correction of inaccurate or incomplete data.
The right to erasure: To request the deletion of your personal data where there is no compelling reason for us to keep using it (the "right to be forgotten").
The right to restrict processing: To block or suppress further use of your data.
The right to data portability: To obtain and reuse your personal data for your own purposes across different services.
The right to object: To object to certain types of processing, such as direct marketing.
Rights related to automated decision-making and profiling: You have the right not to be subject to a decision based solely on automated processing that produces legal or similarly significant effects on you.

To exercise any of these rights, please contact us at info@sevenfx.co.uk. We may need to request specific information from you to help us confirm your identity.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues (www.ico.org.uk).

10. Cookie Policy

What are cookies?

Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

How we use cookies

Essential Cookies: These are necessary for the website to function and cannot be switched off. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
Functional Cookies: These cookies enable the website to provide enhanced functionality and personalisation.

Your Choices

You can manage your cookie preferences through our cookie consent banner. You can also set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas may be restricted.

11. Children's Privacy

Our Services are not intended for or directed at individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information.

12. Links to Other Websites

Our Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

By email: info@sevenfx.co.uk